“China’s Electric Bike Charging Culture” frog design’s Design Mind blog
“A Day in the Life: 3-wheeled Vehicle-based Fruit Vendor” Ethnography Matters, reprinted in Routledge’s **Primary Research and Writing: People, Places, and Spaces** (2015)
“Exploring Dynamics of Craftsmanship and Resource Constraint: Vehicle Covers in Guizhou, China” Core77
“Inside the World of Low-tech, Resource-constrained Creativity in China [Fieldnote Update]” Ethnography Matters
“Mei Banfa Engineering” Makeshift Magazine
“Mobile Creativity: how China’s rural machinery also adapts to urban life” The Global Urbanist
“Service Design and Customer Experience: Distinctions without Differences? A Comparison of Contexts, Cultures, and Customers” Touchpoint: The Journal of Service Design
Bank, Real Estate broker or 7-Eleven? 7-Eleven and localised urban service design Touchpoint: The Journal of Service Design
The Case for Slow Innovation Continuum’s “How We Think” blog
Strategy without Ethnography Ethnographic Praxis in Industry Conference – EPIC Perspectives
“These Goofy Photos Show That No Matter Where You Go, You’ll Find Chairs On The Street” (featuring my photography) Fast Company
“An Ode to Abandoned Chairs” (featuring my photography) ****Bloomberg/CityLab
“Exploring Dynamics of Craftsmanship and Resource Constraint: Identification Cards” Core77
“Corner store consumption: profiles of small Chinese convenience stores“ Originally for Danwei, reposted on Medium